Technology and Security
State-of-the-Art Infrastructure for High-Quality, Secure Support
At CREDITFORTE, we use a secure, cloud-based platform that integrates seamlessly with client systems, allowing us to provide real-time updates, analytics, and data security. Our technology includes:
- Advanced Ticketing and CRM Integration: Track and manage inquiries efficiently with a unified ticketing system.
- AI-Powered Language Detection: Automatically detect the caller’s language for seamless routing to the appropriate multilingual agent.
- Comprehensive Data Security: GDPR-compliant data handling and secure communications for sensitive information.
Our infrastructure not only supports quality service but also ensures the security and privacy of customer data in compliance with European regulations.
